Refund Policy

If you are dissatisfied for any reason with your order from gabespride.com, we will gladly make an exchange or refund your money on unused items within 30 days of your original receipt. Simply return the unused item(s) to us, specifying whether you'd like an exchange or a refund. We will promptly reship or refund your credit card.

To cancel your order, please email us at cs@gabespride.com. Due to our commitment to promptly ship out customer orders, we cannot guarantee that your order can be cancelled. However, we will make every effort to cancel your order provided that it has not entered the shipping process. 

To obtain a refund for the Gabe’s Pride item(s) you purchased online, please send an email to cs@gabespride.com with your request for a refund or an exchange within 30 days of your original purchase.

If you are returning products, a refund credit will be applied to your credit card within 5 business days upon receipt of the returned products. If you are not returning products, the credit will be applied to your credit card within 3-5 business days after your request is approved by our Customer Service Department. However, it may take up to 10 business days for the credit to appear on your credit card. 

Your card will be charged at the time your order is placed.

The charge will appear on your credit card as: "End Use Pro, LLC". 

By law, we must charge sales tax in all states where we have a business presence. 

No, your card number should be entered as a continuous string of numbers. 

There are many reasons for a failed credit card transaction. Your card information may have been entered wrong, the card may have expired, reached its limit, or a malfunction may have occurred with the credit card processing system. Please double check your information. If you continue to have problems, please send an email to cs@gabespride.com with a phone number (including area code) and a time to reach you. Someone from Gabe’s Pride will contact you as soon as possible.

If the coupon code you've entered is invalid, please check that the code was entered correctly and that your order has qualified for the promotion. Coupon codes are not case sensitive. Also, be sure to click the apply button next to the coupon box. Coupons must be applied to your order at checkout to qualify for a promotion; promotional discounts cannot be applied once the order has submitted.

If you are still having difficulty, please contact Customer Service at 877-385-6000 Monday through Friday from 9 AM-4 PM EST.